Agents are specialist AI assistants that handle specific types of questions. Each agent has its own system prompt, role description, available functions, and search scope. The Frontline agent handles all questions by default and delegates to specialist agents when appropriate.
Manage agents on the Configure Agents screen and prompts on the Edit Prompts screen.
Guides in this Section
- Creating an Agent — Step-by-step guide to creating a new specialist agent.
- Configure Agents — View, add, and delete agents for your service.
- Editing an Agent — Configure an agent's role, prompt, functions, search settings, and status.
- Edit Prompts — View, add, and delete prompts for your service.
- Editing a Prompt — Write and save a prompt, use prompt substitutions, review with AI, and restore earlier versions.
- Admin Chat — Test your service interactively and use the Trace Log to inspect agent routing.